Privacy Policy — Straight Up Junk Removal LLC
Effective Date: July 12, 2026
Last Updated: July 20, 2026
1. Introduction
Straight Up Junk Removal LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to request our junk removal services in San Antonio, TX and surrounding areas.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide Directly:
Name, phone number, email address, and service address
Details about items you'd like removed
Payment information (processed securely through our payment provider)
Messages submitted through forms, SMS, or email
Information Collected Automatically:
IP address and browser type
Pages visited and time spent on our website
Referring URLs and general location data
3. How We Use Your Information
We use the information we collect to:
Schedule and fulfill junk removal services
Send appointment confirmations, reminders, and follow-ups
Respond to your inquiries and customer service requests
Process payments for services rendered
Send promotional messages and offers (with your consent)
Improve our website and services
Comply with legal obligations
4. Text Messaging & SMS Communications
By providing your phone number and opting in, you consent to receive SMS/text messages from Straight Up Junk Removal LLC, including:
Appointment confirmations and reminders
Service updates and estimates
Promotional offers (if opted in)
Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:
Service providers who assist in operating our business (e.g., scheduling software, payment processors)
Legal authorities if required by law or to protect our rights
Business successors in the event of a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
8. Your Rights & Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications at any time
Request a copy of the data we hold about you
To exercise any of these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Straight Up Junk Removal LLC
San Antonio, TX
📞 2106092307
📧 [email protected]
🌐 www.straightupjunkremoval.com